Book securely

Booking your vacation in Tyrol on our website is easy and secure. All transfer of information is done using the security procedure SSL, encrypting data between your web server and ours. Thus, your personal information, including name, address and credit card number, is protected from unauthorized access.

If you need to cancel a booking made through www.kaiserwinkl.com, please directly contact the booked accommodation. They will be able to inform you about their cancellation policy and possible fees. Alternatively, you may also send an e-mail directly to us. Afterwards you will receive a written cancellation confirmation from the Kaiserwinkl Tourism Association.

Tips for safe booking:

Read reviews: The experiences of other guests provide valuable information about the property and the landlord.
Contact the landlord: Ask your landlord for additional information if you have not been able to find it online. A phone call before booking can clarify many questions – take your time! Our landlords are always happy to help!
Insure against risks: You can take out travel insurance when you book online. This way you protect yourself against financial risks from cancellation costs or accidents.

We know that your vacation is a precious time and we want you to enjoy it.Should any questions or problems arise, please feel free to contact your landlord to sort out the issue. More often than not there is an easy solution and your landlord will be happy to oblige. Should you find yourself unable to resolve the issue yourself please contact us and we will do our best to fix it!